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SECURITY ALERT: Phishing Scams on the Rise


At Commonwealth Credit Union, Security is our #1 Priority. We take our role as stewards of your money very seriously and value the trust you have placed in us. 



Like many other financial institutions, we are experiencing an increase in phishing scams. The latest attempts are coming through text messages that appear to be from Commonwealth Credit Union. Both members and non-members are receiving these fraudulent messages. If you receive a text message asking you to approve or verify account information, like credit card charges, through a link, DO NOT CLICK THE LINK. This is a fraudulent message. Commonwealth Credit Union will not ask you to provide personal or financial information through a link in order to verify account activity.

If you clicked on the link provided in a fraudulent text message and entered any of your personal information, including email address, phone number, member/account number, or digital banking username and/or password, please contact us at 800.228.6420.  

Whenever you receive an email that looks suspicious or comes from an unknown source, don't give any information, open any attachments, or click on any links, even if it threatens to close or suspend your account. Clicking links or opening attachments could install spyware on your computer or mobile device.


We are constantly monitoring our systems and providing safeguards against the newest phishing attempts, scams, cyber threats, and more. Our credit union is laser-focused on cybersecurity all day, every day. 

Commonwealth Credit Union is committed to:
  • Ensuring that our network security is operating with the most up-to-date software to guard against cyber attacks
  • Automating cybersecurity protection 24/7
  • Monitoring the Dark Web 
  • Maintaining a comprehensive disaster recovery strategy 
  • Adapting our security processes during times of heightened activity


You can play a part in our fight against fraudulent attempts.
  • Change your passwords often and don’t use the same password across multiple platforms.
  • Verify your digital banking contact information regularly, such as your phone number and email address.
  • Be sure of the source you are sharing your information with, whether it be when filling out an online application or scanning a QR Code.
  • Be vigilant against any suspicious calls, emails, or text messages claiming to be Commonwealth Credit Union. Phishing attempts, scams, and cyber threats can mask their identity and make it look like you are being contacted by one of our team members. 
  • Please remember, Commonwealth Credit Union will never contact you and ask for your account number, social security number, digital banking password, or any other confidential information.
  • Commonwealth Credit Union will never ask you to verify a credit card charge or login attempt through a link. If you receive a text message asking you to click a link to perform either of these actions, it is a scam. 


Credit union accounts are insured up to $250,000 by the National Credit Union Administration (NCUA). Commonwealth Credit Union Certificates, IRAs, and Money Market accounts are also insured an additional $100,000 by the Excess Share Insurance (ESI). You can rest assured, your money is safe with us.