Man looking for something under couch.

Report a Lost/Stolen Card

It happens. Don't worry - we'll help you turn off your card and get you a new one ordered.
During Normal Business Hours
  • Call 502.564.4775 or 800.228.6420
After Hours
  • Call 866.906.4173
  • Select Option 2 for lost/stolen cards.
  • After entering your card number, you will be referred to the next available representative.
When your new card arrives:
  • Be sure to update any electronic payments using your old debit card number to avoid any service interruptions or late payments