Contact Us

Have a question? Need help with something? We're here for you. Below are 4 easy ways to reach us.

We want to hear from you!

Question, comments, kudos, or concerns - your input is valuable and will allow us to better serve your needs in the future.

4 Ways to Reach Us

Secure Message via Digital Banking

If you want to send a secure message, log in to digital banking through your mobile app or online. Messages sent after 5pm will be answered on the following business day.

Give Us a Call

Call us at 502.564.4775 or toll-free at 800.228.6420.

Our Contact Center is available:

Monday – Friday: 8:30 am to 5:00 pm
Saturdays: 9 am to 12:30 pm

Drop By a Branch

Click here to find a branch near you.

Contact Us Form

Our Contact Us form is for general questions and messages that need to be routed to the right department.

Please Note: Community Giving and Sponsorship requests should only be submitted through our Giving Back page so they reach the correct team and can be reviewed efficiently. Please do not use the contact form for those requests.

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Family

If you've never tried Commonwealth Credit Union before, now is the perfect time. Start enjoying the great rates, personalized financial advice, and the extraordinary experience we provide to all of our members. We're bettering lives in the community, and we'd love to be a part of yours. When you become a member of Commonwealth Credit Union, it's like becoming part of the family.

Become a Member