Stories from our Members
At Commonwealth Credit Union, we are dedicated to enhancing the financial well-being of our members and supporting their dreams. But don’t just take our word for it - hear directly from those who experience our services. Our members’ stories and experiences reflect the true impact of our mission, showcasing how we help make a difference in their lives. From personalized service to community support, the voices of our members demonstrate the value we provide.
Explore their insights and discover how Commonwealth Credit Union is making a positive impact, one member at a time.
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“CCU not only offered me a great checking account opportunity, they were also willing to work with my fiancé and I with receiving a personal loan right after opening a checking/savings account with them. That meant a lot for us right now with our home reno project! The ATMs with a live teller are very user friendly and customer service is superb! Thanks!”
- Jessica“CCU has been great ever since I opened an account! I was with my bank for 8 years and asked for an auto loan and they denied me, went to CCU and they approved me instantly!”
- Rachel“I've been a member since the 70s. CCU has always been there for me, from car loans to building loans. Great people work there!”
- Bradley |
 “CCU makes banking easy and simple! There's always special promotions and ways that they give back to their members. Their Round Up Savings also helps you save money without having to think about it, which is a great help! The app is super easy to use, I always know the status of my bank account without any confusion!”
- Camille |
 “I love CCU because it is an amazing bank of the Commonwealth that I can trust with my whole heart! I trust CCU to take care of me and my family. I have always taught my children to work hard for your money and put it into a savings account. Both of my children have secure and prosperous accounts with our local CCU. I always like going to the bank because of the friendly faces I get to catch up with. CCU workers know you by name and it really shows they care about their customers. As my son goes off to college at UK I know that CCU will always have his back with financial needs. Thank you so much for being amazing!”
- Sherri |
“Commonwealth Credit Union was there for my wife and I when we had a car accident and was desperately in need of a new vehicle. As soon as I contacted CCU they were quick to help me fill out a loan application and get us approved all in the same day! Their commitment to their customers is unlike anything we've ever seen. Thank you all for all that you continue to do for the community.”
- Hunter“I was with PNC for 20 years, and I applied for a credit card and was denied. My Aunt suggested that I join CCU. Not only did they help me build up my credit but made all of my banking needs easier. At CCU they really do banking differently.”
- Tammy“CCU has changed my life and my approach to finances. You've given me the opportunity and the confidence to be proud of how to conduct business. Thank you, from a grateful member.”
- Sherry |
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“I love my bank because it has shown me that I can fix my credit and how to use my credit card correctly. When I first joined my credit score was below average, since I've been with CCU I now have good credit and I finally got approved for a home loan. Being a single mother or 3 school age kids can be very hard at times but I was determined to establish my financial stability in order to give my children everything I didn't have growing up, it starts from home. I'm so glad I chose to bank with CCU. Everything is easy to understand and I have access to all my accounts. Let's not forget the round up savings is also a plus. I wouldn't bank anywhere else. Thanks CCU.”
- Jasmine“I've been a member since 1994 and have used a variety of services such as car loans, home equity and banking. I prefer CCU over banks because of its excellent service and helpful, courteous representatives. Even after moving to Florida in 2015, I remain a loyal member of CCU and have never considered switching to a local institution.”
- Bailey“CCU gives everyday people a chance at getting loans for automobiles, personal credit lines and much more and is always there willing to answer any question you may have. Regular banks are just out making money on fees and more fees of the everyday hardworking individual.”
- Sonja |
 “After banking with Republic my entire life (I am now 26) I was generally unhappy with their customer service, member services, app infrastructure and investing options. After thorough research I decided to go with CCU! I loved their attitude and customer focus and also their in house investing and savings options. So far I love CCU and would highly recommend it!”
- Ethan“After my initial start with my CCUKY account, I failed to keep my accounts in good standing. After paying off my debt, they've allowed me to have a new account to redeem myself. Since opening a new account I've been able to get approved for a credit card and CCUKY representatives have been able to help me build my credit which allowed me to have a great limit on the card. I plan on getting an auto loan and mortgage with them in the future.”
- Denzell |
 “My first experience with CCU was for an auto loan several years ago, and shortly after I switched banks and have been very happy with the move. Every experience I have had with CCU has been a good one and our local bank employees have always been ready to answer any question I've had!!!”
- Jessica |
“My wife and I have been with CCU for almost 3 decades, utilizing them for our car loans, savings, and checking instruments. We have always been satisfied with their excellent customer service, as well as their ability to make us feel we are part of the CCU family. We decided we prefer keeping our money local, rather than in larger more impersonal institutions. CCU, as a credit union, does not charge its depositors hidden fees related to everyday banking. Each and every service representative we have come into contact with has treated us with dignity and respect, making us feel integral to the success of CCU.”
- Michael |