Don't know your member/account number?
Whether you're trying to enroll in Digital Banking or preparing for our Contact Center Upgrade, knowing your member/account number will come in handy. Below are some ways to find your member/account number on your own, but if you still need help, please call or stop by your local branch. We'd be happy to help.
Find Your Member Number on your Membership Card
When you opened your membership, you should have received a membership card like the one below. If you don't have yours, or you didn't receive one, you can give us a call, stop by your local branch, or try the method below. If you opened your account online, you should have received an email with your member/account number.
Find Your Member Number on Your Checks
If you've ordered your checks from Commonwealth Credit Union, you can quickly identify your member/account number. While the first set of numbers is Commonwealth Credit Union's routing number, the second set of numbers can be used to determine your member/account number. Using the second set of numbers, simply remove the first 3 numbers and the last number. What's left is your member/account number, as shown in the graphic below. In this example, the member/account number is 1234567890.
Don't worry - if you have questions, we're here to help. Call us at 800.228.6420 or stop by your local branch.