your member number is required for (re)enrollment
Trying to enroll or re-enroll in our new Digital Banking platform on or after August 24th? You'll need your member/account number. Below are some ways to find your member/account number on your own, but if you still need help, please call or stop by your local branch. We'd be happy to help.
Find Your Member Number on your Membership Card
When you opened your membership, you should have received a membership card like the one below. If you don't have yours, or you didn't receive one, you can give us a call, stop by your local branch, or try the method below.
Find Your Member Number on Your Checks
If you've ordered your checks from Commonwealth Credit Union, you can easily identify your member/account number. While the first set of numbers is Commonwealth Credit Union's routing number, the second set of numbers can be used to determine your member/account number. Using the second set of numbers, simply remove the first 3 numbers and the last number. What's left is your member/account number, as shown in the graphic below.
In this example, the member/account number is: 1234567890.
Don't worry - if you have questions, we're here to help. Call us at 800.228.6420 or stop by your local branch. Call volume may be higher than normal due to the upgrade, but please know that we will do our best to assist you in a timely manner.