alerts

Important

Alert


All of our ATMs are back online!

Good news! We’re excited to announce that all of our branch ATMs are back up and running! We truly appreciate your patience while we worked with our vendor to get them back online. 

Live Video Tellers Coming Back Up!

Now that all of our ATMs are up, we are beginning to work with our vendor to restore our Live Video Tellers. While we’ve enjoyed seeing more of you in our branches, we know the convenience that our Live Video Tellers bring to the drive-thru. We don’t have a timeline from the vendor on when these will all be back online, but please know that it’s definitely a priority for us. Keep an eye on this page for updates!

UPDATES

Last Update: Tuesday, October 17th at 10:15 am

ATMs AVAILABLE LIVE VIDEO TELLERS AVAILABLE
  • All Commonwealth Credit Union ATMs are available
  • Georgetown East – 2 machines
    • 108 Lawson Drive, Georgetown, KY
  • Georgetown West
    • 105 Marketplace Circle, Georgetown, KY
  • High St - 2 machines
    • 417 High Street, Frankfort, KY
  • Hilltop
    • 101 Hilltop Drive, Lawrenceburg, KY
  • Lawrenceburg - 3 machines
    • 1015 Crossroads Drive, Lawrenceburg, KY
  • Louisville Road Branch - 3 machines
    • 1425 Louisville Rd, Frankfort, KY
  • Meijer Way – 2 machines
    • 280 Meijer Way, Lexington, KY
  • Nicholasville
    • 1091 N. Main Street, Nicholasville, KY
  • Shelbyville East – 2 machines
  • Shelbyville West
  • Sower Branch - 3 machines
    • 101 Sower Blvd, Frankfort, KY

We understand the importance of seamless access to your funds, and we are committed to diligently serving you. We will keep you updated on the progress, and we apologize for any inconvenience this may cause.

































Frequently AskED Questions

ATM Refunds ended 10/09/2023 at 11:59 pm. If you incurred a fee during the downtime before this time, your fees will be reimbursed automatically.
Our vendor is currently experiencing technical issues, and our team is working diligently with them to resolve the issue. The outage was nationwide, so restoring service to everyone has and will take time.

At this time, our vendor is unable to provide a timeframe for when all machines will be back up in operation. As they become available, we will update provide updates.



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