Elder Abuse Awareness Month (Week 3)
In this week's edition we'll talk about action steps to take if you suspect an elder in your life is being financially exploited.
What to Do If You Suspect Financial Abuse of an Elder
Elder financial abuse can be subtle, and confronting it isn’t always easy, but taking action could protect a loved one’s dignity, well-being, and life savings. In Week Three of our Elder Abuse Awareness Month series, we're offering guidance on how to step in safely and effectively if you believe an older adult is being financially exploited.
Trust Your Instincts
If something doesn’t feel right—like unusual account activity, unpaid bills, or a new “friend” suddenly gaining access to someone’s finances—don’t ignore it. Often, small warning signs add up to something much more serious. The earlier you intervene, the better the outcome can be.
Start The Conversation
Approach your loved one gently and without judgment. Here are some ways to start:
- “I noticed a few things that seemed unusual and I just wanted to check in on you.”
- “I care about your safety and want to make sure everything’s okay with your finances.”
- “Have you been feeling pressured or confused about any financial decisions lately?”
Stay calm and supportive. If they seem confused or dismissive, that doesn’t mean you’re wrong, just that the situation may require more investigation or support.
Know What Resources You Have
If you suspect financial abuse, you don’t have to handle it alone. There are several resources you can contact:
- Adult Protective Services (APS) – To report suspected abuse, neglect, or exploitation of a vulnerable adult in Kentucky, call the 24/7 Abuse Hotline at 1-877-597-2331 or make a report online at chfs.ky.gov.
- Local Law Enforcement – If you believe someone is in immediate danger or suspect criminal activity, contact your local police department or call 911.
- Kentucky Attorney General’s Office – Office of Senior Protection – Offers tools, guidance, and fraud alerts for older Kentuckians. Visit ag.ky.gov or call 502-696-5300.
Our Promise to Protect Members
At Commonwealth Credit Union, protecting our members—especially vulnerable populations—is part of our mission to better lives. Our team is trained to recognize suspicious account activity, and we have fraud detection systems in place to help catch red flags early. If something doesn’t seem right, we’re here to help investigate.
Members or concerned loved ones can also speak directly with our team at 800.228.6420. We’re happy to walk you through options and work together to safeguard an elder’s financial future.
Don’t Wait to Speak Up
Financial abuse often continues because people are afraid to say something. But silence enables harm. If you notice something suspicious, start the conversation, contact a trusted resource, and loop in professionals who can help.
Your awareness could make all the difference in protecting someone you love.