Scamming College Students
You don't have to be a genius to know there is no such thing as a "free lunch." If it sounds too good to be true - it is! Read more
Callers Impersonate Legitimate Technical Support
Need to Contact Yahoo customer care? There are a few ways to do so - but Yahoo warns that by phone is not an option. Read more
Identity Theft Information for Taxpayers
What is tax-related Identity Theft? Tax-related identity theft occurs when someone uses your stolen Social Security Number (SSN) to file a tax return claiming a fraudulent refund. If you become a victim, we are committed to resolving your case as quickly as possible. Read more
- Update virus protection software periodically and after every new virus alert is announced.
- Don't download files or open hyperlinks sent from people you don't know.
- Use a firewall program to prevent your computer from being accessible to hackers.
- Use a secure browser to guard the security of your online transactions.
- Enter personal and financial information only when there is a "lock" icon on the browser's status bar and look for the URL to read "https" versus "http".
- Before disposing of a computer, delete personal information using a "wipe" utility program to overwrite the entire hard drive.
- Register for the Online Protection with Visa Checkout.
- Never respond to "phishing" emails.
- When logging in to "Online Banking" or "Online Shopping" sites always type the address of the site into your browser.
- If you must store sensitive information on your laptop:
- Use a strong password - one that is a "hard to guess" combination of upper and lower case letters and numbers.
- Don't use an automatic login feature.
- Always log off when you're finished.
- Advise your card issuer of any travel plans. Your accounts are monitored based upon your normal spending patterns. Anything out of the ordinary may be considered suspicious.
- If a specific country is blocked due to fraud, we can allow the availability for that card to be used if we know you are traveling.
- Have a backup means of cash in case your card is lost or stolen.
- Be familiar with your surroundings and be cautious of suspicious individuals.
- Sign the back of your plastic or write in the panel "check ID".
- Memorize your PIN number and do not store the number in your wallet or write the number on the card. Re-pin options are available at all branches.
- Keep an eye on your card every time you use it. Try and not let it leave your eyesight.
- Hold on to all receipts for card purchases at least for 1-2 statement cycles.
- Monitor your statement regularly and notify the Credit Union if you see any unauthorized charges.
- Contact us immediately if your card is lost or stolen or you suspect fraudulent activity.
- Do not lend your card to someone to make a purchase for you.
- Keep your purse or wallet safe at all times.
- Do not have your Social Security number or Drivers License number printed on your checks.
- Be aware of your surroundings, especially at ATM's, where your pin information is used.
- Carry only those cards you really need.
- Never respond to phone calls or text messages where your account information is being asked for.
- Shred all statements and pre approved credit card offers with a crosscut shredder.
- Have a "vacation hold" put on your mail if you will not be there to receive it.
- Never sign a blank receipt. Carefully draw a line through any blank portions of the receipt where additional charges may be fraudulently added or changed.
- Remove mail from your mailbox promptly.
- Complete a change of address immediately when moving.
- Know your billing cycles and if you don't receive a statement contact your financial institution.
- Do not give out your checking account information unless you know the company requesting the information and understand why the information is necessary.
- Check your credit reports annually, report any inaccurate information.