Credit Union Service Centers

There are Credit Union Service Centers available to Commonwealth CU members in various cities of Kentucky.  But did you know there are 2,163 service centers.....branch locations nationwide! To locate additional CU Service Centers, visit

Finding A Shared Branching Service Center Just Got Easier

You know about the two Credit Union Service Centers available to Commonwealth Credit Union members in Louisville. But did you know that there are 2,163 service centers nationwide that you can use? Call 1.800.919.2872 from your car, on vacation, or any variety of places to get the information you need to conduct financial transactions at a conveniently located branch near you. And don't forget, you can still go to to obtain all the information you need to visit any of the shared branch locations nationwide!


Full services such as:

Deposits Withdrawals
Balance Inquiries Loan Payments
Transfers Check Cashing Services
Travelers Cheques Discount Amusement Park Tickets
Money Orders  
Remember Your Account Number

When accessing your Commonwealth Credit Union account at any Credit Union Service Center (including the Lexington and Louisville locations), Commonwealth Credit Union members need to remember their account number. Service Center staff cannot look up your account number. Please use your Commonwealth Credit Union membership card or the account number at the bottom of your check (if you have Commonwealth Credit Union checking).

Limitations At Credit Union Service Centers:

Some services are not available at these locations. This includes:

  • Opening or closing accounts
  • Make changes to existing accounts
  • Opening a savings certificate or IRA
  • Applying for a loan
  • Establishing or changing Payroll Deduction
  • Establishing Direct Deposit
  • Signing up for eBranch services

You may contact Commonwealth Credit Union at 800.228.6420 if you have questions regarding the availability of a specific service or a service center transaction. If you have specific questions about your accounts or loans, contact Commonwealth Credit Union.

Some locations limit the daily amount of cash that may be withdrawn. Commonwealth Credit Union reserves the right to limit or delay any available service or transaction without advance notice.

Funds Availability: Funds from your check deposits may not be available on the day of your deposit. If all of your funds are not going to be made available, your receipt will specify "local" or "non local", or may include specific information with regard to availability. Funds from checks designated as "local" will not be available until the second business day after the day of your deposit. Funds from checks designated, as "non local" will not be available until the fifth business day after the day of your deposit. The first $100 of your deposits will be available not later than the next business day. If you have questions with regard to availability of funds deposited please call a Commonwealth Credit Union office.