Employment Opportunities

Thank you for your interest in employment with Commonwealth Credit Union. Commonwealth Credit Union is one of the largest credit unions in the state of Kentucky and prides itself on superior member service and an exceptional workforce. We are looking for friendly, professional, service-oriented individuals to join our team and become part of the elite group that makes up our staff.

In addition to a positive work environment, Commonwealth Credit Union also offers competitive salaries and an extensive benefit package including the following: health, dental, vision, group life, and long term disability insurance, vacation and sick leave, flexible spending accounts, tuition reimbursement, 401(k), and many other great voluntary benefit programs.

All applicants must have a minimum of a high school diploma (unless they are participating in a high school co-op program) and related experience is preferred. As part of Commonwealth Credit Union's hiring process, all candidates considered for employment will be required to complete the following screening requirements: Personal credit report, criminal background check, reference check, educational background check and drug screening.

Current Available Positions:

 

You may apply for employment by completing one of the following methods:
  • Filling out our online employment application. This document is fully secure. (Please note: Further documentation may be required in order to be considered for employment.) To complete our online employment application, please click here.
  • Downloading the employment application and mailing it to Commonwealth Credit Union, Attn: Human Resources, PO Box 978, Frankfort, KY 40602. You may also drop it off at any of our locations or fax it to the Human Resource Department, at (502) 564-7205. To download a copy of our employment application, please click here.
Come and join our great organization, where WE CU DIFFERENTLY!

 

Commonwealth Credit Union is an Equal Employment Opportunity Employer. Applicants are considered for employment without regard to race, color, creed, religion, national origin, gender, sexual orientation, gender identity, ancestry, age, disability, political affiliation, genetic information, or veteran status, in accordance with state and federal laws.

Part-Time ITM Teller - Sower Blvd. Office

We have a career opportunity available for a Part-Time ITM Teller position at the Sower Blvd. office. We are looking for a highly motivated, enthusiastic, and sales-oriented professional to join our team. This individual must be dependable, have excellent communication skills, must be able to work in a multifunctional, team environment, and must represent the Credit Union in a professional manner, through image, communication, and knowledge.

General Function:

Accurately performs financial transactions affecting the accounts or loans of credit union members, in accordance with established policies, procedures, and applicable laws. Represents the credit union in a professional manner. Maintains acceptable cash/negotiable balancing standards, examines checks for endorsements and other features, follows internal controls to safeguard credit union funds and assets, consistently maintains cross-selling standards and organizes work and maintains accurate records.

Carries out special services for members, such as issuing gift cards, ordering checks, and performing cash advances. Ensures adequate safeguards to protect the confidentiality of the Credit Union and its members. Demonstrates the values shown on the Commonwealth Credit Union Vision, Mission, and Team 1 Values.

“This position does not require the individual to provide detailed information on Home Equity Loans and/or Mortgage Loans; therefore, NMLS registration is not required.”

Education / Experience

  • High School Diploma/GED
  • Minimum of two years-related experience

Essential Job Specific Competencies

  • Outages: Maintains an acceptable balancing record with all negotiable items; including cash, checks, and any negotiable items held accountable for on a daily basis.
  • Cross Selling: Actively cross-sells Credit Union products and services, meeting the minimum required each month. Possesses the necessary product knowledge to be helpful and identify the needs of the member.
  • Transactions: Meets the monthly requirements on the number of transactions processed.
  • Policies & Procedures: Displays good judgment in making decisions with respect to policies and guidelines. Presents Credit Union’s perspective in regards to policies and procedures in a positive and accurate manner.
  • Commonwealth CU Retirement and Investment Services: Meets Credit Union standards in referrals made to Commonwealth CU Retirement and Investment Services.
  • Security: Consistently attends all required security training and is up-to-date on all branch security. Maintains a heightened awareness of branch surroundings while protecting the Credit Union from any losses or fraud.
  • Training: Eagerly participates in all in-house training offered to staff and shows enthusiasm towards learning new things. Scores at least an acceptable rating on the test and works to improve in any areas that are answered incorrectly.
  • Service: Uses the member’s name at least three times during every transaction. Maintains attentiveness and responsiveness to member traffic, while maintaining efficiency.
  • Annual Test: Meets Credit Union standard on Annual Product Knowledge Test.
  • Miscellaneous: Maintains an acceptable level of errors, attends Marketing and community events to help increase community awareness and carries out all other duties as may be assigned or requested.

The work schedule for this position includes Saturday hours.

If qualified/interested and wish to be considered, please contact the Human Resource Department in writing at P.O. Box 978, Frankfort, KY 40602-0978. You may drop off an application at any one of our locations, or by fax, to 502-564-7205, Attn: Human Resources Department. You can also submit your application/or resume online.

Come join our great organization, where WE CU DIFFERENTLY!

Commonwealth Credit Union is an Equal Employment Opportunity Employer. Applicants are considered for employment without regard to race, color, creed, religion, national origin, gender, sexual orientation, gender identity, ancestry, age, disability, political affiliation, genetic information, or veteran status, in accordance with state and federal laws.

Financial Service Representative - Hamburg Branch in Lexington, KY

We have a career opportunity available for a Financial Service Representative (FSR), at the Hamburg Branch in Lexington. We are looking for a highly motivated, enthusiastic, and sales-oriented professional to join our team. In addition to being able to obtain insurance licensing, the candidate must be dependable, have excellent communication skills, and should be able to work in a multifunctional, team environment, representing the Credit Union in a professional manner through image, communication, and knowledge.

General Function:

Accurately performs financial transactions affecting the accounts or loans of credit union members, in accordance with established policies, procedures, and applicable laws. Represents the credit union in a professional manner. Maintains acceptable cash/negotiable balancing standards, follows internal controls to safeguard credit union funds and assets, consistently maintains cross-selling standards and organizes work and maintains accurate records. Demonstrates leadership qualities and strong communication skills. Responds in a professional and pleasant manner to member and co-worker problems or concerns.

Opens/closes memberships and accounts. Takes loan applications and obtains the appropriate documentation and information. Performs loan and account functions in accordance with credit union policies, procedures, and applicable laws and holds a standard level of lending authority. Demonstrates the ability to make sound lending decisions matching the best product for the member’s needs. Maintains department cross-selling standards. Assist members with IRA and Certificate Portfolios, fulfill related reporting requirements, ensure rules and regulatory compliance are followed and assist other staff members in the proper preparation and completion of IRA documents.

“This position requires the individual to provide detailed information on Home Equity and/or Mortgage Loans; therefore, NMLS registration will be required. If the individual is not currently registered, they will need to pass the applicable background screening to be registered. This screening may be different than what was required for the individual to become employed by the Credit Union.”

Education / Experience

  • High School Diploma/GED
  • Minimum of two years-related experience
  • Licensed or eligible for license to become an agent for limited line credit
  • Must be bondable, successfully pass required background screenings and must be able to obtain/maintain required certifications/licenses applicable to position
  • Must annually attend the necessary training, pass examinations, and maintain compliance with the Bank Secrecy Act (BSA), USA Patriot Act, and Office of Foreign Asset Control (OFAC) Policy

Essential Job Specific Competencies

  • Credit Life & Disability: Meets credit union standards by protecting our loans and members with Credit Life and Disability insurance. Demonstrates the ability to communicate the benefits of this product to members.
  • Annual Test: Meets credit union standard on Annual Product Knowledge Test.
  • New Memberships Opened: Meets credit union standards for new memberships opened.
  • New Accounts Opened: Meets credit union standards for opening new accounts. Actively cross-sells additional accounts while communicating the benefits and services of these products.
  • Checking Accounts Opened: Meets credit union standards for opening new checking accounts. Communicates the benefits of this product while obtaining the proper documentation.
  • Loan Applications Taken: Meets credit union standards for loan applications taken. Takes every opportunity to maximize loan opportunities by asking probing questions.
  • Cross Sales: Meets credit union standards for cross-sold products. Adequately seeks information regarding the member's financial needs and matches appropriate credit union products and services.
  • Miscellaneous: Maintains an acceptable level of errors and/or outages, attends Marketing and community events to help increase community awareness and carries out all other duties as may be assigned or requested.
  • Commonwealth CU Retirement and Investment Services: Meets credit union standards in referrals made to Commonwealth CU Retirement and Investment Services.
  • Security: Maintains a heightened awareness of branch surroundings, activities, security procedures, and policies. Communicates any suspicious activity or anything out of the ordinary to management immediately.

The work schedule for this position includes Saturday hours.

If qualified/interested and wish to be considered, please contact the Human Resource Department in writing at P.O. Box 978, Frankfort, KY 40602-0978. You may drop off an application at any one of our locations, or by fax, to 502-564-7205, Attn: Human Resources Department. You can also submit your application/or resume online.

Come join our great organization, where WE CU DIFFERENTLY!

Commonwealth Credit Union is an Equal Employment Opportunity Employer. Applicants are considered for employment without regard to race, color, creed, religion, national origin, gender, sexual orientation, gender identity, ancestry, age, disability, political affiliation, genetic information, or veteran status, in accordance with state and federal laws.

Part-Time Teller - Meijer Way Branch

We have a career opportunity available for a Part-Time Teller at the Meijer Way Branch. We are looking for a highly motivated, enthusiastic, and sales-oriented professional to join our team. This individual must be dependable, have excellent communication skills, must be able to work in a multifunctional, team environment, and must represent the Credit Union in a professional manner, through image, communication, and knowledge.

General Function:

Accurately performs financial transactions affecting the accounts or loans of credit union members, in accordance with established policies, procedures, and applicable laws. Represents the credit union in a professional manner. Maintains acceptable cash/negotiable balancing standards, examines checks for endorsements and other features, follows internal controls to safeguard credit union funds and assets, consistently maintains cross-selling standards and organizes work and maintains accurate records.

Carries out special services for members, such as issuing gift cards, ordering checks, and performing cash advances. Ensures adequate safeguards to protect the confidentiality of the Credit Union and its members. Demonstrates the values shown on the Commonwealth Credit Union Vision, Mission, and Team 1 Values.

“This position does not require the individual to provide detailed information on Home Equity Loans and/or Mortgage Loans; therefore, NMLS registration is not required.”

Education / Experience

  • High School Diploma/GED
  • Minimum of two years-related experience

Essential Job Specific Competencies

  • Outages: Maintains an acceptable balancing record with all negotiable items; including cash, checks, and any negotiable items held accountable for on a daily basis.
  • Cross Selling: Actively cross-sells Credit Union products and services, meeting the minimum required each month. Possesses the necessary product knowledge to be helpful and identify the needs of the member.
  • Transactions: Meets the monthly requirements on the number of transactions processed.
  • Policies & Procedures: Displays good judgment in making decisions with respect to policies and guidelines. Presents Credit Union’s perspective in regards to policies and procedures in a positive and accurate manner.
  • Commonwealth CU Retirement and Investment Services: Meets Credit Union standards in referrals made to Commonwealth CU Retirement and Investment Services.
  • Security: Consistently attends all required security training and is up-to-date on all branch security. Maintains a heightened awareness of branch surroundings while protecting the Credit Union from any losses or fraud.
  • Training: Eagerly participates in all in-house training offered to staff and shows enthusiasm towards learning new things. Scores at least an acceptable rating on the test and works to improve in any areas that are answered incorrectly.
  • Service: Uses the member’s name at least three times during every transaction. Maintains attentiveness and responsiveness to member traffic, while maintaining efficiency.
  • Annual Test: Meets Credit Union standard on Annual Product Knowledge Test.
  • Miscellaneous: Maintains an acceptable level of errors, attends Marketing and community events to help increase community awareness and carries out all other duties as may be assigned or requested.

The work schedule for this position includes Saturday hours.

If qualified/interested and wish to be considered, please contact the Human Resource Department in writing at P.O. Box 978, Frankfort, KY 40602-0978. You may drop off an application at any one of our locations, or by fax, to 502-564-7205, Attn: Human Resources Department. You can also submit your application/or resume online.

Come join our great organization, where WE CU DIFFERENTLY!

Commonwealth Credit Union is an Equal Employment Opportunity Employer. Applicants are considered for employment without regard to race, color, creed, religion, national origin, gender, sexual orientation, gender identity, ancestry, age, disability, political affiliation, genetic information, or veteran status, in accordance with state and federal laws.

Financial Service Representative - Louisville Rd Office in Frankfort, KY

We have an exciting career opportunity available for a full-time Financial Service Representative in one of our Frankfort offices, at the Louisville Road location. We are looking for a highly motivated, enthusiastic, and sales-oriented professional to join our team. In addition to being able to obtain insurance licensing, the candidate must be dependable, have excellent communication skills, and should be able to work in a multifunctional, team environment, representing the Credit Union in a professional manner through image, communication, and knowledge.

General Function:

Accurately performs financial transactions affecting the accounts or loans of credit union members, in accordance with established policies, procedures, and applicable laws. Represents the credit union in a professional manner. Maintains acceptable cash/negotiable balancing standards, follows internal controls to safeguard credit union funds and assets, consistently maintains cross-selling standards and organizes work and maintains accurate records.

Demonstrates leadership qualities and strong communication skills. Responds in a professional and pleasant manner to member and co-worker problems or concerns. Opens/closes memberships and accounts. Takes loan applications and obtains the appropriate documentation and information. Performs loan and account functions in accordance with credit union policies, procedures, and applicable laws and holds a standard level of lending authority. Demonstrates the ability to make sound lending decisions matching the best product for the member’s needs. Maintains department cross-selling standards.

Assist members with IRA and Certificate Portfolios, fulfill related reporting requirements, ensure rules and regulatory compliance are followed and assist other staff members in the proper preparation and completion of IRA documents.

“This position requires the individual to provide detailed information on Home Equity and/or Mortgage Loans; therefore, NMLS registration will be required. If the individual is not currently registered, they will need to pass the applicable background screening to be registered. This screening may be different than what was required for the individual to become employed by the Credit Union.”

Education / Experience

  • High School Diploma/GED
  • Minimum of two years-related experience
  • Licensed or eligible for license to become an agent for limited line credit
  • Must be bondable, successfully pass required background screenings and must be able to obtain/maintain required certifications/licenses applicable to position
  • Must annually attend the necessary training, pass examinations, and maintain compliance with the Bank Secrecy Act (BSA), USA Patriot Act, and Office of Foreign Asset Control (OFAC) Policy

Essential Job Specific Competencies

  • Credit Life & Disability: Meets credit union standards by protecting our loans and members with Credit Life and Disability insurance. Demonstrates the ability to communicate the benefits of this product to members.
  • Annual Test: Meets credit union standard on Annual Product Knowledge Test.
  • New Memberships Opened: Meets credit union standards for new memberships opened.
  • New Accounts Opened: Meets credit union standards for opening new accounts. Actively cross-sells additional accounts while communicating the benefits and services of these products.
  • Checking Accounts Opened: Meets credit union standards for opening new checking accounts. Communicates the benefits of this product while obtaining the proper documentation.
  • Loan Applications Taken: Meets credit union standards for loan applications taken. Takes every opportunity to maximize loan opportunities by asking probing questions.
  • Cross Sales: Meets credit union standards for cross-sold products. Adequately seeks information regarding the member's financial needs and matches appropriate credit union products and services.
  • Miscellaneous: Maintains an acceptable level of errors and/or outages, attends Marketing and community events to help increase community awareness and carries out all other duties as may be assigned or requested.
  • Commonwealth CU Retirement and Investment Services: Meets credit union standards in referrals made to Commonwealth CU Retirement and Investment Services
  • Security: Maintains a heightened awareness of branch surroundings, activities, security procedures, and policies. Communicates any suspicious activity or anything out of the ordinary to management immediately.

The work schedule for this position includes Saturday hours.

If qualified/interested and wish to be considered, please contact the Human Resource Department in writing at P.O. Box 978, Frankfort, KY 40602-0978. You may drop off an application at any one of our locations, or by fax, to 502-564-7205, Attn: Human Resources Department. You can also submit your application/or resume online.

Come join our great organization, where WE CU DIFFERENTLY!

Commonwealth Credit Union is an Equal Employment Opportunity Employer. Applicants are considered for employment without regard to race, color, creed, religion, national origin, gender, sexual orientation, gender identity, ancestry, age, disability, political affiliation, genetic information, or veteran status, in accordance with state and federal laws.

Financial Service Representatives (FSR) - Meijer Way Branch in Lexington, KY

We have a career opportunity available for a Financial Service Representatives (FSR), at our Meijer Way Branch in Lexington, KY. We are looking for a highly motivated, enthusiastic, sales-oriented professional to join our team. In addition to being able to obtain insurance licensing, the candidate must be dependable, have excellent communication skills, and should be able to work in a multifunctional, team environment, representing the Credit Union in a professional manner through image, communication, and knowledge.

General Function:

Accurately performs financial transactions affecting the accounts or loans of credit union members, in accordance with established policies, procedures, and applicable laws. Represents the credit union in a professional manner. Communicates professionally in person and on the phone as a rotation on the Central Services Branch phones may be required. Maintains acceptable cash/negotiable balancing standards, follows internal controls to safeguard credit union funds and assets, consistently maintains cross-selling standards and organizes work and maintains accurate records. Demonstrates leadership qualities and strong communication skills. Responds in a professional and pleasant manner to member and co-worker problems or concerns.

Opens/closes memberships and accounts. Takes loan applications and obtains the appropriate documentation and information. Performs loan and account functions in accordance with credit union policies, procedures, and applicable laws and holds a standard level of lending authority. Demonstrates the ability to make sound lending decisions matching the best product for the member’s needs. Maintains department cross-selling standards

Assist members with IRA and Certificate Portfolios, fulfill related reporting requirements, ensure rules and regulatory compliance are followed and assist other staff members in the proper preparation and completion of IRA documents.

“This position does not require the individual to provide detailed information on Home Equity Loans and/or Mortgage Loans; therefore, NMLS registration is not required.”

Education / Experience

  • High School Diploma/GED
  • Minimum of two years-related experience

Requirements

  • Must be bondable, successfully pass background screening
  • Must be able to obtain/maintain required certifications/licenses applicable to position
  • Must annually attend training and pass exams for compliance with the Bank Secrecy Act (BSA)
  • Must annually attend training and pass exams for compliance with the USA Patriot Act
  • Must annually attend training and pass exams for compliance with the Office of Foreign Asset Control

Essential Job Specific Competencies

  • Credit Life & Disability: Meets credit union standards by protecting our loans and members with Credit Life and Disability insurance. Demonstrates the ability to communicate the benefits of this product to members.
  • Annual Test: Meets credit union standard on Annual Product Knowledge Test.
  • New Memberships Opened: Meets credit union standards for new memberships opened.
  • New Accounts Opened: Meets credit union standards for opening new accounts. Actively cross-sells additional accounts while communicating the benefits and services of these products.
  • Checking Accounts Opened: Meets credit union standards for opening new checking accounts. Communicates the benefits of this product while obtaining the proper documentation.
  • Loan Applications Taken: Meets credit union standards for loan applications taken. Takes every opportunity to maximize loan opportunities by asking probing questions.
  • Cross Sales: Meets credit union standards for cross-sold products. Adequately seeks information regarding the member's financial needs and matches appropriate credit union products and services.
  • Miscellaneous: Maintains an acceptable level of errors and/or outages, attends Marketing and community events to help increase community awareness and carries out all other duties as may be assigned or requested.
  • Commonwealth CU Retirement and Investment Services: Meets credit union standards in referrals made to Commonwealth CU Retirement and Investment Services
  • Security: Maintains a heightened awareness of branch surroundings, activities, security procedures, and policies. Communicates any suspicious activity or anything out of the ordinary to management immediately.

The work schedule for this position includes Saturday hours.

If qualified/interested and wish to be considered, please contact the Human Resource Department in writing at P.O. Box 978, Frankfort, KY 40602-0978. You may drop off an application at any one of our locations, or by fax, to 502-564-7205, Attn: Human Resources Department. You can also submit your application/or resume online.

Come join our great organization, where WE CU DIFFERENTLY!

Commonwealth Credit Union is an Equal Employment Opportunity Employer. Applicants are considered for employment without regard to race, color, creed, religion, national origin, gender, sexual orientation, gender identity, ancestry, age, disability, political affiliation, genetic information, or veteran status, in accordance with state and federal laws.

Part-Time Teller - Hamburg Branch in Lexington, KY

We have a career opportunity available for a Part-Time Teller at the Hamburg Branch. We are looking for a highly motivated, enthusiastic, and sales-oriented professional to join our team. This individual must be dependable, have excellent communication skills, must be able to work in a multifunctional, team environment, and must represent the Credit Union in a professional manner, through image, communication, and knowledge.

General Function:

Accurately performs financial transactions affecting the accounts or loans of credit union members, in accordance with established policies, procedures, and applicable laws. Represents the credit union in a professional manner. Maintains acceptable cash/negotiable balancing standards, examines checks for endorsements and other features, follows internal controls to safeguard credit union funds and assets, consistently maintains cross-selling standards and organizes work and maintains accurate records.

Carries out special services for members, such as issuing gift cards, ordering checks, and performing cash advances. Ensures adequate safeguards to protect the confidentiality of the Credit Union and its members. Demonstrates the values shown on the Commonwealth Credit Union Vision, Mission, and Team 1 Values.

“This position does not require the individual to provide detailed information on Home Equity Loans and/or Mortgage Loans; therefore, NMLS registration is not required.”

Education / Experience

  • High School Diploma/GED
  • Minimum of two years-related experience

Essential Job Specific Competencies

  • Outages: Maintains an acceptable balancing record with all negotiable items; including cash, checks, and any negotiable items held accountable for on a daily basis.
  • Cross Selling: Actively cross-sells Credit Union products and services, meeting the minimum required each month. Possesses the necessary product knowledge to be helpful and identify the needs of the member.
  • Transactions: Meets the monthly requirements on the number of transactions processed.
  • Policies & Procedures: Displays good judgment in making decisions with respect to policies and guidelines. Presents Credit Union’s perspective in regards to policies and procedures in a positive and accurate manner.
  • Commonwealth CU Retirement and Investment Services: Meets Credit Union standards in referrals made to Commonwealth CU Retirement and Investment Services.
  • Security: Consistently attends all required security training and is up-to-date on all branch security. Maintains a heightened awareness of branch surroundings while protecting the Credit Union from any losses or fraud.
  • Training: Eagerly participates in all in-house training offered to staff and shows enthusiasm towards learning new things. Scores at least an acceptable rating on the test and works to improve in any areas that are answered incorrectly.
  • Service: Uses the member’s name at least three times during every transaction. Maintains attentiveness and responsiveness to member traffic, while maintaining efficiency.
  • Annual Test: Meets Credit Union standard on Annual Product Knowledge Test.
  • Miscellaneous: Maintains an acceptable level of errors, attends Marketing and community events to help increase community awareness and carries out all other duties as may be assigned or requested.

The work schedule for this position includes Saturday hours.

If qualified/interested and wish to be considered, please contact the Human Resource Department in writing at P.O. Box 978, Frankfort, KY 40602-0978. You may drop off an application at any one of our locations, or by fax, to 502-564-7205, Attn: Human Resources Department. You can also submit your application/or resume online.

Come join our great organization, where WE CU DIFFERENTLY!

Commonwealth Credit Union is an Equal Employment Opportunity Employer. Applicants are considered for employment without regard to race, color, creed, religion, national origin, gender, sexual orientation, gender identity, ancestry, age, disability, political affiliation, genetic information, or veteran status, in accordance with state and federal laws.

Financial Service Representative - Lawrenceburg Branch in Lawrenceburg, KY

We have a part-time position available for a Financial Service Representative, at our Lawrenceburg Branch in Lawrenceburg, KY. We are looking for a motivated, enthusiastic, sales oriented individual to join our team. The candidate must be dependable, have excellent communications skills, and should be able to work in a multifunctional team environment. They must represent the Credit Union in a professional manner through image, communication, and knowledge. This individual must be flexible in regard to work schedule and Saturday hours are required.

General Function:

Accurately performs financial transactions affecting the accounts or loans of credit union members, in accordance with established policies, procedures and applicable laws. Represents the credit union in a professional manner. Maintains acceptable cash/negotiable balancing standards, follows internal controls to safeguard credit union funds and assets, consistently maintains cross selling standards and organizes work and maintains accurate records.

Demonstrates leadership qualities and strong communication skills "including face to face, telephone, and email correspondence." Responds in a professional and pleasant manner to member and co-worker problems or concerns. Opens/closes memberships and accounts. Takes loan applications and obtains the appropriate documentation and information. Performs loan and account functions in accordance with credit union policies, procedures and applicable laws and holds a standard level of lending authority. Demonstrates ability to make sound lending decisions matching the best product for the member’s needs. Maintains department cross-selling standards "and is knowledgeable of products, services, and promotions." Assist members with IRA and Certificate Portfolios, fulfill related reporting requirements, ensure rules and regulatory compliance are followed and assist other staff members on the proper preparation and completion of IRA documents.

This position does not require the individual to provide detailed information on Home Equity Loans and/or Mortgage Loans; therefore, NMLS registration is not required.

Education / Experience

  • High School Diploma/GED
  • Minimum of two years-related experience

Requirements

  • Must be bondable, successfully pass background screening
  • Must be able to obtain/maintain required certifications/licenses applicable to position
  • Must annually attend training and pass exams for compliance with the Bank Secrecy Act (BSA)
  • Must annually attend training and pass exams for compliance with the USA Patriot Act
  • Must annually attend training and pass exams for compliance with the Office of Foreign Asset Control

Essential Job Specific Competencies

  • Credit Life & Disability: Meets credit union standards by protecting our loans and members with Credit Life and Disability insurance. Demonstrates the ability to communicate the benefits of this product to members.
  • Annual Test: Meets credit union standard on Annual Product Knowledge Test.
  • New Memberships Opened: Meets credit union standards for new memberships opened.
  • New Accounts Opened: Meets credit union standards for opening new accounts. Actively cross-sells additional accounts while communicating the benefits and services of these products.
  • Checking Accounts Opened: Meets credit union standards for opening new checking accounts. Communicates the benefits of this product while obtaining the proper documentation.
  • Loan Applications Taken: Meets credit union standards for loan applications taken. Takes every opportunity to maximize loan opportunities by asking probing questions.
  • Cross Sales: Meets credit union standards for cross-sold products. Adequately seeks information regarding the member's financial needs and matches appropriate credit union products and services.
  • Miscellaneous: Maintains an acceptable level of errors and/or outages, attends Marketing and community events to help increase community awareness and carries out all other duties as may be assigned or requested.
  • Commonwealth CU Retirement and Investment Services: Meets credit union standards in referrals made to Commonwealth CU Retirement and Investment Services.
  • Security: Maintains a heightened awareness of branch surroundings, activities, security procedures, and policies. Communicates any suspicious activity or anything out of the ordinary to management immediately.

If qualified/interested and wish to be considered, please contact the Human Resource Department in writing at P.O. Box 978, Frankfort, KY 40602-0978. You may drop off an application at any one of our locations, or by fax, to 502-564-7205, Attn: Human Resources Department. You can also submit your application/or resume online.

Come join our great organization, where WE CU DIFFERENTLY!

Commonwealth Credit Union is an Equal Employment Opportunity Employer. Applicants are considered for employment without regard to race, color, creed, religion, national origin, gender, sexual orientation, gender identity, ancestry, age, disability, political affiliation, genetic information, or veteran status, in accordance with state and federal laws.

Full-Time Central Services Branch Representative - Central Services Branch - Louisville Road Office in Frankfort, KY

We have 2 full time Central Services Branch Representative positions available in our Central Services Branch at our Louisville Road Office in Frankfort, KY. We are looking for motivated, enthusiastic, sales oriented individuals to join our team. They must be able to work and thrive in a multifunctional team environment. These candidates must be able to represent the Credit Union in a professional manner through image, communication, and knowledge. The schedule for these positions includes Saturday hours.

General Function:

Handles inbound and outbound communications, providing informed responses to member and potential member questions. Offers additional assistance as required. Accurately performs loan and account functions in accordance with credit union policies, procedures and applicable laws. Organizes work to ensure accuracy and complete record keeping, maintains consistent cross selling standards and researches and resolves member account problems.

Demonstrates the ability to multi-task in a fast-paced environment and maintains an emphasis on service, quality and accuracy. Works on special projects and other team specific duties as assigned.

This position does not require the individual to provide detailed information on Home Equity Loans and/or Mortgage Loans; therefore, NMLS registration is not required.”

Education / Experience

  • High School Diploma/GED
  • Minimum of two years-related experience

Requirements

  • Must be bondable, successfully pass background screening
  • Must be able to obtain/maintain required certifications/licenses applicable to position
  • Must annually attend training and pass exams for compliance with the Bank Secrecy Act (BSA)
  • Must annually attend training and pass exams for compliance with the USA Patriot Act
  • Must annually attend training and pass exams for compliance with the Office of Foreign Asset Control

Essential Job Specific Competencies

  • Errors - Meets credit union standards for errors. Processing member transactions efficiently, while insuring guidelines and policies are met.
  • Member Contact - Meets credit union standards for servicing incoming and outgoing calls, chats, e-mails and other means of communication. Maintains attentiveness and responsiveness to all forms of communication, while maintaining efficiency.
  • Transactions - Meets credit union standards for transactions processed. Processing member transactions efficiently, accurately insuring guidelines and policies are met.
  • Cross Sells - Meets credit union standards for cross sold products. Taking personal responsibility to retain information to provide, assist and accurately deliver our products and services.
  • Commonwealth CU Retirement and Investment Services - Meets credit union standards in referrals made to Commonwealth CU Retirement and Investment Services
  • Service - Communicates professionally, using proper etiquette and mannerisms, responding to questions politely and asking if additional service is needed.
  • Annual test - Meets credit union standard on Annual Product Knowledge Test.
  • Security - Identifies member through process of security verification and accurately determines nature of their request prior to transacting business. Utilizing the member’s name at least 3 times during every conversation.
  • Efficiency - Demonstrates the correct use of ACD telephone key pad functions and appropriately utilizes these functions when handling member and peer interactions.
  • Availability - Stays readily available for incoming communications, keeping departures minimal and with justified or scheduled cause.

If qualified/interested and wish to be considered, please contact the Human Resource Department in writing at P.O. Box 978, Frankfort, KY 40602-0978. You may drop off an application at any one of our locations, or by fax, to 502-564-7205, Attn: Human Resources Department. You can also submit your application/or resume online.

Come join our great organization, where WE CU DIFFERENTLY!

Commonwealth Credit Union is an Equal Employment Opportunity Employer. Applicants are considered for employment without regard to race, color, creed, religion, national origin, gender, sexual orientation, gender identity, ancestry, age, disability, political affiliation, genetic information, or veteran status, in accordance with state and federal laws.