We recently refinanced our home here in Frankfort and we closed on that refi this past Friday. I just wanted to take the opportunity to tell you how pleased we were with this experience. My husband and I went to see Bonita Kelley several weeks ago and told her we wanted to refinance our home loan which was held with the CCU. She gave us several options, we decided on one in which we went from a 15 to a 10 year loan. This lower interest rate of 2.75% will help us meet our financial goals and enjoy our retirement even more that we currently do. Throughout this entire process Bonita has kept us completely informed and advised of when the appraiser would be coming, when the underwriter was reviewing the application, etc. It is so rare nowadays to receive such good quality service in any industry and I feel it is important that you know that you have employees offering such good service to your customers. We have all but our brokerage account with the CCU. In addition, we recommend it to our friends and family and several have become members. Your service and friendliness is the best we have received in financial services. Thank you again.
Vicki and Jim L.