Policies

Download information about our policies by clicking here (Privacy Policy).

 
Important Security Information

Commonwealth Credit Union wants to ensure the protection of your personal and Account information.

Please note:

  • Commonwealth Credit Union will not ask you to submit personal or Account information via email.
  • For your protection, any email sent from Commonwealth Credit Union including member service emails or email alerts will require that you successfully login to our published secure website before entering any personal information.
  • If you ever receive an email appearing to be from Commonwealth Credit Union that asks for personal information such as your Account Number or Social Security Number, do not respond to the email. Please notify us immediately at our published number.

Responding to E-Mail and Internet-Related Fraudulent Schemes

The number one rule….don’t respond! Call or contact Commonwealth Credit Union and let us know of the unusual email.

Customer Identification Policy

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who open an Account. Identity verification also helps protect you and us from identity fraud.

What this means for you: When you open an Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.

Children's Online Privacy Policy

Commonwealth Credit Union does not knowingly collect, nor is our Web site designed or directed, to use personal information from children under the age of 13 without containing verifiable consent from their parents. Should a child whom we know to be under the age of 13 send personal information to us, we will only use that information to respond directly to that child, seek parental consent or provide parental notice.